The future of social media research

Social media monitoring has now been around for over a decade, and the market is chock-full of tools and products allowing companies to mine data and listen.

But approaches to social data varies greatly, with many providers emphasizing large volumes of data rather than taking a qualitative approach and looking at the context the data is embedded in.

“Social data is not quantitative data, rather qualitative data on a quantitative scale,” says  Pulsar CEO Francesco D’Orazio (formerly VP or Product & Research) in this paper, outlining the challenges facing the social media monitoring industry, and offering 10 ways to tackle them head on.

Download it now ↡

Where next?

Behavior

Will Revenge Buying be a Thing Post-Lockdown?

What the data is telling us about consumer behavior coming out of quarantine
Behavior

Introducing The Public Emotions Framework

An always-on snapshot of how we are feeling, collectively