What does it mean for a brand to be ‘loved’ by audiences?

What does it mean for a brand to be ‘loved’ by audiences?

  • Fashion

Not every brand is capable of inspiring feelings of ‘love’. And even those that are face the problem of measuring something that has defied definition for millennia – notwithstanding the efforts of countless poets.

We teamed up with longtime Pulsar clients Pandora to explore the social and audience data behind being a ‘loved’ brand. The result? There is no one one way to be loved by your audience, with contingencies arising from niche community preferences, hero products, and pre-existing brand identity.

How do different audiences express love?

In this study, we explore:

  • How three different expressions, or archetypes, of love map onto the brands Pandora, Patagonia, Lululemon, UGG and Burberry.
  • The language – and emojis – different fandoms use to express themselves.
  • How online fandom is distributed across different communities, and how their attention is split across specific product lines.

 

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This article was created using data from TRAC