How to Use AI for Faster, Smarter Social Listening in Pulsar

How to Use AI for Faster, Smarter Social Listening in Pulsar

18th March 2025

Pulsar Power Up: Make your life easier with AI in Pulsar

Getting to insight faster is what Pulsar is all about. 

With our recent AI integrations across the platform, we’re making this easier than ever before. In a recent Power Up session, Rob Hill, who heads up our EMEA team, explored the latest AI-powered features in Pulsar TRAC, sharing how they streamline setup, surface emerging narratives, and simplify reporting internally and externally.

 
Here’s a dive into  what’s what with Pulsar's AI integration.

How can I make creating search strings easier ?

Boolean can be a blocker - it's a skill that's hard to master and easy for even the most seasoned pros to make mistakes. But Pulsar’s AI-powered Boolean Generator makes search setup faster, simpler, and more accurate. So whether you’re a boolean novice or just need a quick jump start, this feature builds a high-quality query based on a single plain-text prompt.

The Boolean Generator can automatically includes brand variants, relevant hashtags, product names, and exclusions - it can do that research for you. It also takes the hard parts out of creating Boolean-based searches by adding platform-specific syntax for TikTok, Threads, Pinterest and others if you need it. 

The AI-powered generator is multi-lingual. What to explore a topic in a particular linguistic jurisdiction? No need for Duolingo here, just specify your languages and let the AI do the rest. If you need to make any manual tweaks, you can in-line edit your terms and tailor your query further.

Tip from Rob: the better the prompt, the better the output. For robust searches, include product names, handles, or hashtags right from the start.

Can AI summarise the narratives in my search?

Once your search is running, Pulsar’s Narratives feature clusters conversations into distinct themesand displays them in an easy-to-understand map. Then, our AI integration takes your insights one step further. You can click any narrative to view a natural language summary explaining the conversation.

From here, you can explore top content driving each theme across social, media, and forums - as well as track volume and visibility over time to identify trend peaks or media moments.

This AI-integrated feature is perfect for speeding up reporting and content planning, especially when analysing complex or high-volume searches.

How can I make keeping track of live narratives easier?

Too much to keep track of already at work? Keep in the loop of all key narratives with AI-summarised alerts. Pulsar’s alerting suite now includes:

Instant Alerts: triggered by custom keywords, accounts or platforms

KPI Alerts: based on thresholds for sentiment, visibility or volume

Email Digests: daily or weekly round-ups of the most impactful content

All three include AI-powered automated summarisation so your inbox updates tell you what’s happening - and why - in plain English. No need to click into every post to get the deep-dive, just a quick glance will let you know what you need to make informed decisions, every day

Is there a way to accurately track sentiment?

We’ve upgraded our sentiment engine from traditional NLP to be powered by AI. This means we provide better, more accurate sentiment and emotion coverage in over 70 languages. 

Pulsar also has customisable sentiment prompts for more accurate context-based analysis. Need to ignore brand names that skew results? Want sentiment only in relation to a specific issue? Need to exclude a pesky stakeholder name that always throws the data off? Now you can tailor our AI-powered sentiment engine with a simple natural language instruction.

What’s next for Pulsar TRAC AI?

The next evolution in Pulsar TRAC AI is the rollout of intelligent agents - more tools that will automate everyday research and reporting tasks with simple, natural language instructions.

These agents will interpret your instruction, carry out analysis behind the scenes, and return structured outputs, giving you back hours previously spent on repetitive manual tasks. Whether you’re tagging thousands of posts or compiling a weekly trends deck, these AI agents are designed to reduce operational load and deliver faster, clearer insights.

Want more AI-powered Pulsar tools? Narratives AI is here.

[Paragraph about Narratives from official copy]

Watch now

Watch the full recording of Pulsar Power Up: Make your life easier with AI in Pulsar below.


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