Twitter passion report: how brands could engage TV and film buffs
A few bad apples: the vocal, tiny (1%) minority starting most wars on Reddit
People hate platform updates and redesigns. Or do they secretly love them?
The troll’s ugly coming of age
A network view of passion communities on Twitter
Subway pulse: what people are saying (and doing) underground in 5 major cities
Virtuous, not tedious: 3 times audiences were made to care about the environment
Finding an edge on social media: from Japanese traders to flight deal hounds